1. Describe the requirement in plain words
Start with the product and the quantity. A short chat fills in the rest — grade, size, brand, delivery — one question at a time, in English, Hindi or Arabic. You can upload a previous invoice or quote instead of typing it out.
The advantage: no RFQ form to fill in, and a specification precise enough that every supplier quotes for the same thing.
2. Intelligent supplier search
The agent searches for suppliers who actually carry what you asked for — pipe traders for pipe, carton factories for cartons — across the UAE, from Al Quoz and Deira to Sharjah and Mussafah. You can add your own supplier's number too, and it is called alongside the rest.
The advantage: you reach beyond the same three names in your phone, and you find out whether your current supplier is still competitive.
3. You approve the list before any call
Every request pauses after the search. You see the shortlist, remove anyone you do not want contacted, and press Start.
The advantage: nobody is called in your name without you seeing them first.
4. AI calling — every supplier at the same time
The AI calling agent holds real phone conversations with up to 10, 20 or 30 suppliers per request depending on the plan, all at once. On every call it asks for the price at your quantity, stock or lead time, and delivery — and once a price is on the table, whether that is the best they can do. What the agent does on a call goes through it in detail.
The advantage: a morning of ringing round becomes minutes, and every price comes from the same moment, so the comparison is fair. See why parallel calls change the quote.
5. Five calling languages
The agent speaks English, Arabic, Hindi, Tamil and Spanish. Every call opens in English and moves to the supplier's language only when they really speak it.
The advantage: the UAE's supplier market, in the languages it actually trades in.
6. WhatsApp and email follow-up
When a call does not connect, the agent sends the same specification on WhatsApp and by email. Replies land in the same thread as the call, and a reply that comes an hour later still reaches the comparison. You can connect your own mailbox, so supplier emails go out from you.
The advantage: suppliers who were busy are not lost, and you do not chase anyone by hand.
7. Every call recorded and transcribed
Each connected call is recorded and transcribed, and kept against the request. Suppliers are told they are speaking to an AI agent.
The advantage: every price can be traced to the sentence it was said in — useful when an invoice does not match the quote. More in why recorded calls matter.
8. One ranked comparison
- Every quote side by side and ranked, emailed to you.
- The first price and the final price, so you see what the follow-up question was worth.
- Quotes in other currencies converted at the day's rate, with the original figure kept.
- On Standard and Pro: international sourcing by email and WhatsApp, and price benchmarks from your own purchase history.
The advantage: a decision you can make — and explain to a manager — from one table instead of a folder of replies.
The job is not to collect quotes. It is to make a decision you can stand behind — fast.
Private, and simple to pay for
- Requests, quotes and recordings are visible only to your company account, and never used as a public price list.
- Suppliers hear your requirement, not your name, company or number.
- Plans are monthly, priced by talk minutes; only connected time counts, and requests are unlimited.
- Pay in AED or USD, change plan or cancel any time from the Billing page.
Who PurchoSmart is for
Procurement teams, office and facilities managers, contractors, food manufacturers, printing presses and anyone in the UAE who buys from local suppliers and is tired of ringing round. There are guides for the most common purchases under what we source — steel, packaging, printing, food ingredients, fit-out and building materials.
See all features, see how it works, compare the plans or book a demo to hear a real supplier call.